Shipping policy

Thank you for shopping with ARMRA. This Shipping Policy explains how we process and deliver orders placed through armrrae.shop.

1. Order Processing

Orders are typically processed within 5–8 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or U.S. federal holidays.

During periods of high order volume, holidays, promotions, or other unexpected circumstances, processing times may be longer than usual.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

2. Shipping Methods and Delivery Times

We currently offer shipping within the United States.

Estimated delivery times are:

  • Standard Shipping: 5–8 business days
  • Expedited Shipping: 2–4 business days, when available

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, weather, holidays, and other circumstances beyond our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on the destination, order size, shipping method, and applicable promotions.

Any available free shipping offers will be displayed on the Site or during checkout.

4. Order Tracking

Once your order has been shipped, we will provide tracking information by email when available.

Please allow some time for the carrier's tracking system to update after your package has been shipped.

If your tracking information has not updated for several business days, please contact us at support@armrrae.shop.

5. Incorrect Shipping Information

Please make sure that your shipping address is accurate and complete before submitting your order.

If you provide an incorrect or incomplete shipping address, we may not be able to change the address after the order has been shipped.

If a package is returned to us because of an incorrect or incomplete address, we may contact you to arrange reshipment. Additional shipping charges may apply.

6. Delayed or Lost Packages

While we work with reliable shipping carriers, delivery delays can sometimes occur.

ARMRA is not responsible for delays caused by:

  • Carrier delays
  • Severe weather
  • Natural disasters
  • Holidays
  • Customs or governmental processing
  • Incorrect or incomplete addresses
  • Other circumstances outside our reasonable control

If your package appears to be lost or has not arrived within a reasonable period after the estimated delivery date, please contact us at:

support@armrrae.shop

We will work with you and the shipping carrier to investigate the issue.

7. Damaged Packages

Please inspect your package when it arrives.

If your order arrives damaged, please contact us as soon as possible at support@armrrae.shop and provide:

  • Your order number
  • A description of the damage
  • Photos of the damaged product and packaging

We will review the issue and determine the appropriate solution.

8. Missing or Incorrect Items

If you receive the wrong product or an item is missing from your order, please contact us within 7 days of delivery.

Please provide your order number and details about the issue so that we can investigate and assist you.

9. Multiple Shipments

Your order may be shipped in multiple packages depending on product availability, warehouse location, or fulfillment requirements.

If your order is shipped separately, you may receive multiple tracking numbers.

10. International Shipping

At this time, ARMRA primarily ships within the United States.

If international shipping becomes available, applicable shipping fees, taxes, duties, customs charges, and delivery requirements will be displayed or communicated where applicable.

Customers may be responsible for customs duties, import taxes, or other fees associated with international shipments.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

ARMRA
Website: armrrae.shop
Email: support@armrrae.shop